What's the difference between a message and caller ID? Oh, let me explain!

There's a huge difference.

I have found many, many, many callers do not understand that the number your phone gives you when you've missed a call is, in fact, not a message. It's just your phone saying "Hey! You missed a call from this number. I don't know who it is, because you haven't programed my SIM card with it yet. So maybe you don't know who it is either." That's all it's telling you. I swear. I know, crazy thought, but the truth nonetheless.

So onto what a message really is. It's when your phone says "Hey! You have a voice mail." You should probably listen to it, because the person that left it probably was telling you why they were calling, and more importantly, THEIR NAME. It would be really silly (bad silly at that) to call back before listening to the message, because you won't know who called you.

If there was no voice mail, you did not receive a message. You had a missed call. The reason it's important to comprehend this difference is this: Receptionists as a species are not yet able to pull information from the ether of the universe. It's an unfortunate fact. So, if you didn't get a message, or equally as bad, you got a message and didn't listen to it, we can not help you. And we won't want to either. Because you called a number, and you don't know why. That made us mad. So there.